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We can accept a limited number of call-in orders, but please consider the following before calling:

• If you are calling because you don't want to enter your credit card information into the shopping cart on the website, all we are doing when you call is entering your information into the website on the internet. It is much safer for you to enter your credit card number on your computer or phone rather than reading it out to us. All the information you enter on our site is fully encrypted before being transmitted anywhere.
• Most mistakes on orders happen when people read us information over the phone. When entering the information on your own, you can check all the data before submitting the order to us. We're sorry, but we cannot assume responsibility for inaccurate information on orders placed over the phone.
• There is nothing to be afraid of in placing an online order. The process involves picking out one or more items, entering the shipping address and any gift message, then entering your name and address and your credit card payment information. The process is the same as placing an order in a catalog but doing so electronically.

Orders for monasteryfruitcake.org are fulfilled at our location in Martinsburg, West Virginia.

There is a gift shop at the Abbey which is open for limited hours. Please check Holy Cross Abbey Gift Shop

We cannot help you with inquiries about the HCA Gift Shop.

Click here for Wholesale Inquiries

Use the information on this page for help with your retail online order of fruitcake, truffles, or creamed honey on monasteryfruitcake.org.

You may contact us by email, telephone, fax, or by filling out the form below. For quickest response, use email.

Monasteryfruitcake.org Customer Service Desk (these are not store hours)

Monday - Friday 9 AM - 6 PM Eastern Time

Most Saturdays 10 AM - 4 PM Eastern Time